Privacy & cookie policy.

Effective date: 1 October 2026

At TwentyFour03 Vintage, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, and products.

1. Information we collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, billing information, and payment details.
Account Information: Username, password, and preferences when you create an account on our platform.
Transaction Information: Purchase history, items viewed, and order details.
Usage Data: IP address, browser type, device information, and website navigation data (collected through cookies and similar technologies).
Communication Data: Information provided when you contact customer support or sign up for newsletters.

2. How we use your information

Your information may be used for the following purposes:

To process and fulfill orders, including payments, shipping, and delivery.
To provide personalized shopping recommendations and enhance your experience.
To communicate updates, offers, and promotional content (with your consent).
To improve our website, services, and user experience through analytics and feedback.
To comply with legal and regulatory obligations.

3. How we share your information

We respect your privacy and will not sell or rent your personal information. However, we may share it with:

Service Providers: Third-party companies that assist with payment processing, shipping, analytics, and marketing.
Legal Authorities: When required by law or in response to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and tracking technologies

We use cookies and similar tools to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

5. Data security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your personal data, subject to legal or contractual obligations.
Opt-out of marketing communications by clicking “unsubscribe” in our emails or contacting us directly.

7. Data retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

8. International data transfers

If you access our services from outside Ghana, your data may be transferred and processed in your country or other jurisdictions where our service providers are located.

9. Children’s privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised “Effective Date.”